As a frequent rider of the local Cleveland mass transit system, GCRTA, after another year has gone by it's time again to issue congratulations on a job...done. Whilst they contemplate cutting routes and schedule frequency to save money, might I suggest a few ways they can save money.
1. Answer complaints. I don't know what other peoples experiences are, but I've never gotten a reply to any complaint I sent via the website to GCRTA. Even if the people complaining are as crazy as Democrats thinking it's time to be more concilliatory to Republicans who have their best interests at heart, answer them. I jhave to note that none of my complaints have been insane so far. This may change depending on #2, below.
2. Kill the Muzak. There is no reason to install a bunch of speakers to blast crappy music 24x7 at people waiting for trains, who cannot escape. You're not trying to trick us to shopping longer in your store with slow balladeering. We can't leave. Whatever you pay for that Muzak service, picket it and spend on keeping routes open instead. That way we only have to suffer from people playing bad music on their cell phones on the trains themselves, which leads to #3.
3. Enforce your rules. There are rules against eating on busses and trains, against playing music loudly. Yet people are so sure the rules are not being enforced, they bring dipping sauce onto the train. This is a sign no one is paying attention, and I think eating fast food on mass transit trains is how the Roman Empire fell, just sayin'.
4. Get rid of the empty train going from Tower City through the remnants of the East Bank of the Flats. Run when there's a Browns game, it's the only time anybody rides it. If you want to cut low profiut routes, you cannot get much worse than an empty train.
5. Open your books. If you want more public funding - the only way you will survive - the public needs to know what everything costs. If the thought of seeing how much cash has gone down the drain for the Euclid Corridor, that's the cost of wanting taxpayer funds. The method of cutting lines and hoping the state bales out the same management team is just not getting any support for you.